Terms & Conditions and Privacy Policy

KITCHEN SOCIAL TERMS AND CONDITIONS

Acceptance of Risk and Waiver of Liability

Participation in Kitchen Social’s cooking classes and events involves inherent risks, dangers, and hazards that can result in injury. By registering for a class, you agree to waive all rights and release Kitchen Social from any and all liability for damage, loss, or personal injury that you or a minor in your care may suffer as a result of participation in our cooking classes.

Health Advice Disclaimer

Information shared during our classes is for educational purposes only and is not a substitute for professional medical advice. We recommend consulting with a healthcare professional before making any significant changes to your diet or health practices.

Use of Likeness

Photos and videos from our classes may be captured by Kitchen Social or fellow participants and used on our website, social media, promotional materials, or in articles. Registration for our classes constitutes your agreement to this photography and recording and their subsequent usage.

Wait List

If a class is fully booked, you may request to be placed on a wait list by contacting us at info@kitchensocial.com. Please include the class title and date. If a spot becomes available, we will inform you via text message.

Cancellation and Rescheduling

Given the nature of our cooking classes, our refund and rescheduling policy is different from standard return policies. Since we prepare for each class by purchasing fresh ingredients and allocating resources, our policy accounts for these preparatory costs.

  • More than 14 Days: Notify us 14 days in advance for a 100% Class Credit for a future class.
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  • 13 to 6 Days: While we cannot offer a monetary refund due to the perishable nature of our class ingredients, we are pleased to provide a 80% credit coupon, applicable toward any future class of your choosing.
  • 24 hours – 5 days: We empathize that unforeseen events happen. Although we’ve already allocated resources for your session, we will accommodate by offering a 50% credit coupon toward a future class.
  • Same-Day Cancellation We prepare for our classes in advance, with ingredients purchased according to the number of expected attendees. If you cancel on the same day as the class, we are unable to provide a refund or credit coupon due to the expenses already incurred for your booking. We encourage you to pass your booking onto someone else who can attend in your place. Please inform us of any such changes at the earliest opportunity, so we can provide them with the best possible experience.

Cancellation Policy for Private and Corporate Events For events canceled at least 30 days in advance, we issue a credit valid for one year. Events canceled with less than 30 days’ notice are not eligible for a refund or credit.

Unforeseen Circumstances

Kitchen Social reserves the right to cancel classes due to inclement weather, insufficient enrollment, or other unforeseeable circumstances. If we cancel a class, participants will be offered a full refund or store credit.

Menu Changes

Menus may be altered based on ingredient availability or the chef’s discretion.

Contact Information

For any inquiries or communication related to our services, please email us at info@kitchensocial.com.

KITCHEN SOCIAL DFW PRIVACY POLICY

Thank you for engaging with Kitchen Social DFW. Protecting your personal information and privacy is a priority for us. We urge you to read our policy carefully to understand our practices regarding your personal information and how we will treat it. If you have questions about our privacy policy, please reach out via our contact page.

What Personal Data We Collect and Why

“Personal data” refers to any information that can identify you as an individual. At Kitchen Social DFW, we collect personal data to provide and enhance our services to you. This data includes:

  • Contact Information: We collect your name, email address, phone number, and postal address to communicate with you and to verify your identity, ensuring the legitimacy of your orders.
  • Transaction Information: Your IP address, general location, order details and amount are automatically collected to process transactions and for audit purposes.
  • Posted Information: Should you leave comments or reviews on our website, we may collect data shown in the comments form for engagement and spam detection.

Use of Cookies

Cookies help us differentiate you from other users, providing a personalized experience. Since our website has an account dashboard, cookies allow us to authenticate you into our system. They also allow us to present tailored advertising. You can disable cookies through your browser, but this may affect the functionality of our site.

How We Collect Personal Information

When you show interest in Kitchen Social DFW’s offerings, we invite you to share your contact details. This exchange is given voluntarily at checkout and facilitates our communication with you. The details may encompass your full name, email address, telephone number, the name of your organization, your mailing address, and payment details, among other pertinent information that assists us in enhancing your experience or finalizing your transactions with us.

Gathering Transaction Data

As you navigate our website, Kitchen Social DFW automatically gathers specific data such as your IP address, browser type, device specifics, and cookie data related to your page visits and interactions with our site. Employing Google Analytics, we analyze website interaction to refine and market our services more effectively. The collected data also informs our targeted advertising campaigns through platforms like Google. For detailed insights into Google Analytics privacy, please refer to their privacy documentation. If you prefer not to participate in Google’s ad personalization, you can opt out at Google’s Ads Settings. Rest assured, we uphold the privacy of your information, never trading, renting, or selling it for third-party promotional uses.

Credit Card Information

At Kitchen Social DFW, safeguarding your financial information is paramount. We do not store credit card details on our servers. All credit card transactions are processed securely through Stripe.com, a leading online payment processor. This means your credit card numbers and financial data are handled according to Stripe’s stringent security protocols, and Kitchen Social DFW does not have access to or retain this sensitive information. You can learn more about Stripe’s Security Details at this link: Stripe Security Documentation 

How We Use Personal Information

At Kitchen Social DFW, we utilize your personal data with the goal of delivering a seamless and personalized experience on our platform. We value the insights your information provides, allowing us to tailor our website and services to fit your preferences precisely. Here’s how we put your data to work:

  • Reaching out for communication or support via phone or email
  • Processing and monitoring your transactions and orders
  • Offering the full spectrum of our culinary services
  • Verifying the identities of our users to ensure secure access to their accounts
  • Customizing your online experience
  • Continually refining our website to serve you better
  • Continually refining our menu by understanding what our customers are buying more often
  • Dispatching updates, culinary insights, and newsletters to your inbox
  • Engaging with you through various social media channels
  • Crafting targeted advertising to inform you of our latest offerings
  • Providing pertinent information to enrich your culinary journey with us

Data Sharing

Kitchen Social DFW engages with select third-party companies and service providers to optimize our operations. These partners assist us with various tasks, including but not limited to resolving billing disputes, managing and analyzing data, distributing emails, and hosting our website. Notable partners include services like Stripe, WooCommerce, Google Analytics, or LiquidWeb.

In circumstances where it’s necessary to meet legal obligations, such as fraud prevention, harm avoidance, or other law enforcement requirements, we may be required to disclose certain information.

Please note, when you interact with third-party services through our site, their own privacy policies govern your data. We advocate for a proactive approach to privacy and encourage you to inquire about data handling practices before sharing your personal information with any third parties.

Duration of Data Retention

Kitchen Social DFW maintains your personal data strictly for the duration necessary to fulfill various obligations, including legal, accounting, or reporting requirements. In assessing the retention period for your data, we weigh factors such as the nature, quantity, sensitivity, potential risk of harm from unauthorized use or disclosure, and the purposes for which we process your data.

Comments left on our site are stored indefinitely to facilitate ongoing conversations and automatic recognition of follow-up comments. Registered users’ personal information is stored in their profiles, which they can manage at any time, although usernames are not subject to change. Administrators also have access to this information for site management purposes.

Your Data Rights

At Kitchen Social DFW, we empower you with control over your personal information. You may request a comprehensive export of your data that we’ve collected, or opt for the deletion of your information from our records. It is our duty, however, to retain certain information when it’s necessary for compliance with legal, administrative, or security mandates.

Data Protection

Your data’s security is paramount at Kitchen Social DFW. We exclusively store essential customer information such as names, emails, phone numbers, and addresses within LiquidWeb’s robust hosting environment. LiquidWeb’s commitment to security is demonstrated by their adherence to SOC 2 compliance, EU-US Privacy Shield, Swiss-US Privacy Shield frameworks, and the PCI Data Security Standard. For an in-depth understanding of our hosting partner’s security measures, please review LiquidWeb’s SOC3 Report and PCI DSS Report. 

Additionally, we conduct regular scans for malware, vulnerabilities, and any breaches to ensure the highest level of safety for our website visitors. However, we acknowledge that in the digital age, no electronic storage or data transmission over the internet can be guaranteed to be entirely secure. Thus, while we are committed to protecting your personal information: Name, Billing Address, Phone Number, Email, and Classes Taken – we cannot promise its absolute security.

Contact Information

For any concerns about our privacy practices, please contact us through our website or call us at – (214) 717-2874